Building society offer means Virgin customers pay nearly £1,000 more in fees despite lender owning both brands
Some Virgin Money customers are crying foul over the fact that Nationwide borrowers are being offered better-value mortgage deals, even though they are now part of the same group.
Nationwide bought Virgin Money last autumn, but the brands remain separate and some Virgin mortgage-holders claim that when it comes to moving on to a new deal, they are being treated as second-class citizens.